CRM Portal: Manage Your Customers and Partners Efficiently

At robotghar, we understand the importance of efficient customer relationship management (CRM) for our partners and dealers. To streamline your operations and ensure a seamless experience, we have developed a robust CRM portal designed to help you manage customer registrations, track interactions, and resolve disputes efficiently.

Customer Registration

• Easy Registration Process: Robotghar's CRM portal allows you to quickly and easily register new customers. Simply enter the customer’s details, and the system will generate a unique customer ID.

• Instant Confirmation: Once a customer is registered, both you and the customer will receive instant confirmation. This ensures transparency and helps build trust with your customers.

Customer Search and Verification

• Search Functionality: Use our advanced search tools to check if a customer has already been registered by another partner. This helps you avoid potential disputes and ensures compliance with our policies.

• Contact History: View the contact history of any customer to see when and by whom they were last contacted. This information is crucial for managing customer relationships and avoiding overlaps.

• Claim Customers: In case of a dispute, you can claim a customer through the CRM portal. The system will automatically check if the customer has been contacted by another partner within the last 30 days.

• Transparent Process: Our CRM portal ensures a transparent and fair dispute resolution process. If a customer has been contacted by another partner within the last 30 days, the system will notify you, and the customer will be assigned to the original partner.

• 30-Day Rule: Our CRM portal enforces a 30-day rule to prevent multiple partners from engaging with the same customer within a short period. This ensures a fair and ethical business environment.

• Reporting Tools: Generate detailed reports on customer interactions, registrations, and disputes. These reports can help you analyze your performance and make data-driven decisions.